{"id":36004,"date":"2026-03-12T17:50:49","date_gmt":"2026-03-12T09:50:49","guid":{"rendered":"https:\/\/www.felicitysolar.com\/?p=36004"},"modified":"2026-03-18T17:21:19","modified_gmt":"2026-03-18T09:21:19","slug":"vulnerability-disclosure-policy","status":"publish","type":"post","link":"https:\/\/www.felicitysolar.com\/ph\/vulnerability-disclosure-policy\/","title":{"rendered":"Vulnerability Disclosure Policy"},"content":{"rendered":"<h2><strong>1. Policy Statement<\/strong><\/h2>\n<p>[Guangzhou Felicity Solar Technology Co., Ltd.]\u00a0is committed to maintaining the security and integrity of its products and services. We welcome responsible security research and encourage security researchers to report potential vulnerabilities to us in a coordinated and disclosure-compliant manner. This policy outlines the guidelines for reporting, handling, and disclosing security vulnerabilities.<\/p>\n<h2><strong>2. Scope<\/strong><\/h2>\n<p>This policy applies to all products, software, firmware, hardware devices, and online services provided by\u00a0[Guangzhou Felicity Solar Technology Co., Ltd.].<\/p>\n<h2><strong>3. Reporting Requirements<\/strong><\/h2>\n<p>To report a vulnerability, please send an email to: typhoon@felicitysolar.com.Please include:<\/p>\n<ul>\n<li>Detailed description of the vulnerability<\/li>\n<li>Step-by-step reproduction steps<\/li>\n<li>Potential impact and risk level<\/li>\n<li>Proof-of-concept (PoC) if available<\/li>\n<li>Your contact information for follow-up<\/li>\n<\/ul>\n<h2><strong>4. Acknowledgment &amp; Response Time<\/strong><\/h2>\n<ul>\n<li>We will acknowledge receipt of your report within 72 business hours.<\/li>\n<li>We will keep you informed of the status throughout the remediation process.<\/li>\n<\/ul>\n<h2><strong>5. Vulnerability Handling Timeline<\/strong><\/h2>\n<p>The typical remediation timeline (assessment + fix + verification) is 30\u201360 days. If a longer timeline is needed, we will notify you in advance.<\/p>\n<h2><strong>6. Responsible Disclosure<\/strong><\/h2>\n<p>We request that you:<\/p>\n<ul>\n<li>Refrain from publicly disclosing the vulnerability until we have completed remediation.<\/li>\n<li>Avoid any malicious, destructive, or invasive activities.<\/li>\n<li>Respect user privacy and do not access sensitive data unnecessarily.<\/li>\n<\/ul>\n<h2><strong>7. Credit &amp; Recognition<\/strong><\/h2>\n<p>After successful remediation, we will publicly acknowledge your responsible disclosure in our security advisory or release notes, unless you request anonymity.<\/p>\n<h2><strong>8. Supported Products Cycle<\/strong><\/h2>\n<p>[Guangzhou Felicity Solar Technology Co., Ltd.] provides security updates and technical support for [3] years from the product&#8217;s general availability date.<\/p>\n<h2><strong>9. Contact Information<\/strong><\/h2>\n<ul>\n<li>Security Team: typhoon@felicitysolar.com<\/li>\n<li>Support Team:typhoon@felicitysolar.com<\/li>\n<li>Official Website:felicitysolar.com<\/li>\n<\/ul>\n<h2><strong>10. Effective Date<\/strong><\/h2>\n<p>This policy is effective as of [2026\/3\/12].<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Policy Statement [Guangzhou Felicity Solar Technology Co., Ltd.]\u00a0is committed to maintaining the security and integrity of its products and services. We welcome responsible security research and encourage security researchers to report potential vulnerabilities to us in a coordinated and disclosure-compliant manner. This policy outlines the guidelines for reporting, handling, and disclosing security vulnerabilities. 2. 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